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Directory Solutions Privacy Policy

At Directory Solutions, we are committed to protecting your privacy. We do not rent or resell your personal information to third parties for marketing purposes. The information we collect is used to provide services to our clients and this statement of privacy explains data collection and use in those situations. Please read this complete privacy statement.

Directory Solutions is not responsible for the content or privacy practices of non-Directory Solutions websites to which this Site or any other Directory Solutions website may link. Also, Directory Solutions is not responsible for the privacy practices of its Clients or users of its Client websites. You should review any additional privacy policy and terms of use agreements of the entity from whose website you clicked-through before using the site.

Please note that the practices of Directory Solutions, its affiliates, and agents ("DS"), with respect to data collected and used by DS in connection with this website and all other DS affiliated websites, and its affiliates with links to this policy (collectively, the "Site") and DS services available or enabled via the Site ("Services"), are governed by this online privacy policy ("Privacy Policy") as amended from time to time, and not the privacy policy in effect at the time the data was collected. Please regularly review our Privacy Policy. If you have objections to the Privacy Policy, you should immediately discontinue use of the Site and the Services enabled by the Site and follow the procedure described in the section entitled "Updating your personal information and privacy preferences". This Privacy Policy does not govern privacy practices associated with offline activities, websites other than the Site, or any products or services not available or enabled via the Site. Notwithstanding the foregoing, to the extent that any terms of the Privacy Policy conflict with the terms of an existing written (including electronic) agreement between you and the website from which this Policy is linked, this Policy shall take precedence as it relate to the practices of Directory Solutions.

European Union Safe Harbor

In order to comply with the European Union's Safe Harbor principles,Directory Solutions commits to the resolution of complaints about your privacy and our collection or use of your personal information. We have committed to resolve any complaints by European Union citizens relating to this policy, which cannot be resolved directly with our company, through the Council of Better Business Bureaus, Inc.'s Safe Harbor Privacy Dispute Resolution Procedure.

If you have any questions regarding this policy, please contact:

Directory Solutions
Attn: Privacy Officer
300 First Avenue South, #300
St. Petersburg, FL 33701
USA
If you do not receive acknowledgment of your compliant or your complaint is not satisfactorily addressed by Directory Solutions, you should then contact:

Council of Better Business Bureaus, Inc.
4200 Wilson Boulevard, Suite 800
Arlington, VA 22203
Web: bbb.org
Email: eusafeharbor@council.bbb.org

Changes in Privacy Policy
All personal information ("personal information" is defined as any information that identifies or can be used to identify the person to whom such information pertains) that we collect and maintain will be subject to this Privacy Policy, as amended from time to time. DS may change the Privacy Policy from time to time at its sole discretion and will provide notice of changes in the Privacy Policy and on the privacy policy page of Directory Solutions. If as the result of such changes you want to alter the ways in which DS is allowed to use your personal information, you can do so by following the procedure described in the section entitled "Updating your personal information and privacy preferences." You will be deemed to have been made aware of, and will be subject to, the changes to the Privacy Policy after such notice has been posted with the following exception: if at the time you provide personal information to DS you limit how such information will be used to communicate with you, either by DS or by third parties, DS will not change your preference in this regard without your express consent. However, if DS sells assets (or the assets of a division or subsidiary) to another entity, or DS (or a division or subsidiary) is acquired by or merged with another entity, you agree that DS may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without obtaining your further consent, but DS will provide notice of such asset sales, acquisitions, or mergers on this Site.

Entities collecting personal information
Personal information on this Site is collected on behalf of the entity from whose web page you clicked-through and who is responsible for this site content and data. Please contact the organization responsible regarding collection questions and data privacy.

The Site contains links to other sites at which personal information is collected. In such instances, unless expressly provided otherwise, the collection and use of your personal information will be governed by the privacy policy applicable to that site. That privacy policy should identify the entity that is collecting your personal information.

Collection of personal information
As a visitor to this Site, you can engage in many activities without providing any personal information. In connection with other activities, such as utilizing online or hosted Services, the Site may ask you to provide certain information about yourself by filling out and submitting a form. It is optional for you to engage in these activities. If you elect to engage in these activities, however, the Site may ask that you provide personal information, such as your first and last name, mailing address (including postal code), country of residence, e-mail address, employer, title, telephone and facsimile numbers, and other personal information. When participating in electronic commerce via the Site, you may be asked to provide a credit card number. Depending upon the activity, some of the information that is asked of you may be mandatory and some may be voluntary. If you do not provide the mandatory data with respect to a particular activity, you will not be able to engage in that activity. Similarly, if you wish to delete your information (pursuant to the mechanism set forth in "Updating your personal information and privacy preferences") that is mandatory, you will no longer be able to engage in a particular activity.

When you use the Site and the Products and Services, the Site may also collect certain information about your computer to facilitate and evaluate your use of the Site and the Products and Services. For example, the Site may log environmental variables, such as browser type, operating system, CPU speed, referring or exit webpages, and the Internet Protocol (IP) address of your computer. The Site also uses such information to measure traffic patterns on the Site and usage of the DS Services. DS does not match such information with any other information held by DS unless we have your consent.

By using this Site, you agree and acknowledge that personal information collected through the Site or in connection with the services provided may be transferred across national boundaries and stored and processed in any of the countries around the world in which DS maintains offices, including the United States. You also acknowledge that in certain countries or with respect to certain activities, the collection, transfer, storage, and processing of your information may be undertaken by trusted third parties. Such third parties are bound by contract with DS not to use your personal information for their own purposes or provide it to any third parties. One instance where this could occur is in conjunction with framed pages in which the URL for the pages is not visible, and the pages are hosted for DS by such third parties. For example, on the sign up pages for some newsletters, the pages may be hosted by a third party vendor, but appear to be pages operated by DS and are governed by the DS privacy policy.

Unless expressly provided to the contrary, personal information that you provide while you are visiting a third party provider's website will be subject to the privacy policy posted on that site, and personal information that you provide while on this Site will be subject to this Privacy Policy.

How your personal information is used
DS collects your information in order to record, support and facilitate your participation on the Site from which this policy is linked. If you subscribe to or register on the site, for example, the information is used provide access to the website and other benefits that may be made available to registered users. Your personal information is also used to track your website preferences and keep you informed within the community unless you have opted not to receive such communications or such communications are prohibited by law.

DS may collect information about the use of the Services and the Site, such as the number of downloads, types of Services used, how many users we receive daily, and the IP/Internet address of your computer. This information is collected in aggregate form, without identifying any user individually.

DS may use this aggregate, non-identifying statistical data for improving the Site and Services, providing more relevant experiences to our clients and for statistical analysis.

Privacy complaints
DS takes its users' privacy concerns seriously. If you believe that DS has not complied with this Privacy Policy with respect to your personal information, you may write to the DS Privacy Officer at the following address or fill out a privacy complaint form:

Directory Solutions
Attn: Privacy Officer
300 First Avenue South, #300
St. Petersburg, FL 33701
USA

In your letter, please describe in as much detail as possible the ways in which you believe that the Privacy Policy has not been complied with. We will investigate your complaint promptly.
Please note that DS is not responsible for the content or privacy practices of non-DS websites to which this Site or any other DS website may link. Also, DS is not responsible for the privacy practices of its Clients or users of its Client websites. You should review the additional privacy policy of the Client site before using the site and contact the organization should you have questions regarding their policies.